Facebook Privacy Violation: How far is too far?

22 10 2010

Facebook came under fire this week for violating privacy policies where they were revealing your name, the names of your Facebook friends, and potentially tracking the websites you visit online to some advertisers. We’ve all seen the ads on Facebook; mine are all about healthy eating, baby products and sometimes I even get advertising professional ones. I don’t mind these ads since they are relevant to me and they aren’t obtrusive in any way, but at what point is the line crossed?

I started to think about the evolution of the internet – 20 years in and social media – 8 years in and wondered, is this just what is going to become of online advertising? At the end of the day, I’d rather get advertising that is relevant and very targeted to me than just noise (and I’m not just saying that because I’m an advertiser). I understand that boundaries must remain; I mean I don’t want my credit card number to be out there for the taking when I do my online shopping. But so what if marketers now know that I live in San Antonio, have a 16 month old daughter, been married for 6 years, have a BBA, MBA, work in advertising, love to run, eat healthy, etc, etc? The websites I visit will reflect these attributes about me too. Although I was likely not at risk since I don’t subscribe to 3rd party apps like Farmville, my reaction to the scandal was kind of passive.

I’m by no means excusing the violation; there is a reason why I don’t subscribe to those third party apps and games. After all, they don’t exist for our pure entertainment; they want something in return, which is why you must click “allow” in order to subscribe. But the whole notion of our online behavior and it being tracked for advertising purposes is something that has been happening for a long time; even Google knows all about this (yes, when you “Google” something, you are being tracked). It’s just a matter of where do we draw the line? Or do we?

- Isabel North





What is Twitter actually worth? A billion? Nada?

18 10 2010

I read an interesting article from Mark Evans pondering what Twitter is actually worth.  Considering that Twitter has yet failed to make any money, it’s an intriguing question and I’ll be eager to see the outcome.  Some have pondered that the company could be worth a billion + based upon its network of over 125 million registered users.  That is a huge potential market and as the popularity of Twitter continues to spread that number continues to grow incrementally.

But a history of no business model provokes other more critical hypotheses that Twitter may actually be worth less than the billion + dollars that many are speculating.

I do see Twitter as a vast social network with incredible potential–an amazing platform for learning and spreading info, making contacts and developing relationships.  But I also have to concur that I’ll be curious to see how the Twitter phenomenon plays out.  Of that 125 million users, I wonder how many of them are actually active users?  I have a strong feeling that the number could be 50%+ less than 125 million.  Potentially more in the range of 30 million or even less.  So many users have registered for Twitter, curious to see what all of the hype is about.  But I’ve heard from such a large number of people that they “just don’t have the time” to stay active.  That Twitter requires too much of a time commitment in order to garner real success.

Although our company has utilized Twitter sporadically with some success, I do know people who are very active on Twitter and swear by it as an incredible viral  network.  And I can’t disagree with that assessment.

But in order to be a truly successful business, the bottom line is…Twitter needs to make some money.  The most obvious source for that income is advertising.  The recent launch of the New Twitter seems aimed at making Twitter more advertiser friendly rather than improving the user experience so indicates that that may be the path that Twitter plans to take to help them monetize.

But will advertising on Twitter actually be successful?  Many red flags come to mind.  There is the potential that Twitter users may not be as open to advertising as Facebook users.  Also, since Twitter requires very little information from a user when they register, its only opportunity to provide truly targeted advertising to businesses would be through content analysis, similar to the Yahoo! behavioral targeting.  But since Twitter doesn’t capture as much demographic info for its users besides where you are from geographically I don’t see the opportunity to target as successfully as Facebook, who can drill down beyond where you live to when you graduated, the schools you attended, what you like, what you don’t like, your current career, etc., etc.

Another big red flag to me is that, since most Twitter users don’t actually utilize the Twitter.com interface as their day-to-day tool for Twitter use, how will Twitter handle the multitude of interfaces such as Tweetie, Tweet Deck, Twhirl, etc. in order to push advertising to their users?  I have to admit that I’m a little skeptical and see some major obstacles in the path of Twitter’s becoming a legitimate business.  But who knows?  They may have some ideas up their sleeves that aren’t apparent just yet.

I guess that time will tell!  What do you think?

–Tracy Marlowe





Wanna go into advertising? Become a writer.

14 10 2010

Hindsight is 20/20, right? Seems more than once in the past few years, I have found myself grumbling that I wish I had just become a writer instead of an art director. “They have it SOOO easy” I’d say to myself, as I dig through color chip books and paper sample books while on hold with a photographer, hoping that my computer will re-boot by the time I’m off the phone since it crashed again because I had all my creative programs open at the same time.

Heck.  All copywriters need is a computer and writing skills.

All joking aside, this is serious veteran-to-glossy-eyed-rookie advice. When I started as an intern over 20 years ago I was so enamored with the perceived glamor of the art director. I dreamed of cool shoots in NYC and LA for clients whose products involved beer, or apparel or cute dogs. I’d be using the top illustrators whose work adorns the pages of Communication Arts. I was ready to go deck out in the hippest couture for all the advertising awards I would for sure be walking home with. Life was good. I was in….. ADVERTISING! (Cue SFX: Religious tune of “Alleluia”)

So just to help any young aspiring advertising folks out there that are debating between writing or designing or account service, I thought I would recap what I have learned.

Pros and Cons of being an Art Director/Designer:

Pros:
1. For the most part – you get all the glory. Nuff said.

Cons:
1. You have to know about color. Forget just having a good “sense” of color. (That’s like telling someone who wants to be a pro-golfer that all you need to succeed is a love of the game.) You not only have to keep up on what colors are “hot” but what won’t be six months from now; what “that fabulous color” will look like printed on a 4-color press, a 2-color press, newsprint, billboard, t-shirts, paper napkins, on millions of computer monitors and yes, even things like golf balls. And all this is just the tip of the iceberg. To help you keep up with all this are large swatch books that art directors and designers must keep handy. Not too bad. The entire swatch book collection is only the size of a check-only suitcase.

2. You get to work with photographers and illustrators. This actually COULD be in the “pro” column, depending on how the project goes. The industry is demanding more and more from a photographer’s day rate, which can make you “the bad guy” when you remind him/her that they have three more shots to get before they can call it a wrap.

3. You must understand various printing processes. There is offset printing, digital printing, 4-color-process, spot color printing, the hazards of printing on newsprint, photographic printing processes, screen printing….the list goes on.

4. You’ve got to have costly computer equipment and programs. Now, if you work for an agency, hopefully they will supply you with that, but if you ever want to go out on your own, it’s something you should consider. Programs are always updating and as they update, they require stronger, more powerful computers to run them.

5. You have to know how to use current creative software. Of course, the staples are InDesign, Illustrator, and Photoshop, but there are a myriad of others that you need to have at least a basic understanding of, if not more.

6. You need to understand several mediums visually. Magazine, newspaper, website/interactive media/online marketing, outdoor (billboards), direct mail…..

7. You have to stay on top of visual trends. Using sideways type as a design element may have been uber-cool three years ago, but have you flipped through industry pubs lately to see how much it’s being used now?

8. You have to be able to apply concepts to multiple mediums. In other words, does your visual idea work in color AND black and white? In a magazine ad AND a billboard? Hmmm.

9. You have to understand paper. Can you look at five different sheets of 80 pound ultra white paper and see slight color variations and feel the subtleties in thickness? Do you know the difference between uncoated and coated and if the paper you chose will produce the desired effect? (That’s a whole other show, as Oprah would say.)

10. You get to go to press checks. I admit, the first few times, it’s kind of exciting. The smell of the presses, the big machinery, the signs that say “XX days without injuries.” But after the honeymoon wears off and you’re actually expected to know what to look for, the ink smell gives you a headache and you’re so worried about finding a typo at this stage you can’t see straight. This is it, the one final “OK” before it hits the client’s in-box and it’s got YOUR signature on it.

11. If you get burnt out you can go into real estate. I’m sorry, this kinda makes me giggle. But as the years have gone by, I’ve seen art directors and designers jump off the train, so to speak, for various legit reasons. And for some reason, a bunch of them I know have gone on to real estate. There’s always teaching (if you’re cut from that gifted cloth.) But rarely have I seen an art director/designer go onto another job outside of advertising that fully utilizes the skills they actually acquired.

12. Revisions to your layouts can mean hours of reworking digital files. There’s really no explanation here. Anyone that has created a complicated layered Photoshop file knows what I mean.

13. Contrary to popular belief, only about .0000001% of the world’s art directors get to travel to exotic places for photo shoots. I learned that pretty quickly. The fact that I have actually worked with as many photographers as I have makes me feel very fortunate. With the tsunami of stock photography, projects that allow shooting original photography are hard to come by these days.

14. To get steady work, you really need to live near a large metro area. I realized this a few years ago when we considered moving to some drop-dead gorgeous places in Colorado to appease my husband’s fly-fishing addiction. But we had to face the reality that getting to a client meeting over a mountain pass during the peak snow season just ain’t gonna happen.  Wah.

15. You have to work within a budget. Buggers. Why does everything have to be about money, right? It may be a great idea to shoot the CEO at the Cliffs of Moher in Ireland. But is it in the budget? (Ok, I’m getting carried away.) It might be nice to have a custom die pocket folder, but is it in the budget? Budgets not only come into play on individual projects but branding as a whole. Can the client’s budget sustain the continuation of your design in order to establish a brand?

Pros and Cons of being a writer:

Pros:
1. All you need is a laptop with Microsoft Word.
2. You’re not required at press checks
3. You don’t have to know about paper, color, numerous creative computer programs, printing processes etc.
4. Good solid writers are really hard to find so you can get paid well. REALLY good creative writers are even harder to find and can get paid even better. (Yeah, all my writer friends out there are hitting the “comment” button already, I’m sure.)
5. Revisions are logistically easy. Another Word doc with “Revision #x” added to the title.
6. Don’t need to worry about budget while doing your work.
7. You can live anywhere with an internet connection — even dial up. (Ahhhh… the true root of my jealousy — even though I do love where I live right now.)
8. You can have fun concepting all kinds of unique and crazy ideas with art directors because you won’t be the one responsible for creating the layouts.

Cons:
1. You don’t get all the glory.

Pros and Cons of being an Account Executive

Cons:
1. When things go bad, they blame the account team. When things go great, they credit the creative team.
2. You have to document every detail of every conversation regarding every project for every client.
3. Your daily to-do list is generally taller than you if printed out from your computer.
4. You have to manage creative people which can require the political skills found in Washington DC and the parenting skills found at Mommy’s Day Out.
5. You have to not only keep track of budgets but strategically squeeze every last bit of value out of the client’s budget. This is not an easy task.
6. Your clients have your office phone, your cell phone, your home phone, your email address, your home address and depending how you negotiated the account, rights to your first born child.

So, you’re probably thinking I really hate what I do. On the contrary. I guess having a “love of the game” IS all that matters in the long run. When all is said and done and I lay out a cornucopia of projects I’ve done for a client, it makes me feel good to see what a positive impact I’ve had on their business.

If you are seriously considering the industry, go find out about all the facets of advertising. Get an internship – definitely. It not only gives you experience, but gives you time to act like you don’t know anything while you’re not expected to.

Oh, what? Did I inadvertently leave off “pros” of being an Account Executive? Shame on me. Maybe that’s the creative in me coming out. Let me just say this. I’ve got a couple of good ones working with me. But I still wouldn’t want their jobs. I’m definitely not cut from THAT cloth.

As for being a writer. OK, I’ll admit. They do more and play a much more integral role than I let on. But I’m hoping my writer cronies will just “give me this one.”

Cheers!

By Trish McCabe Rawls
Creative Director
Creative Noggin





The logo change heard around the world… and back again

12 10 2010

Last week, Gap unveiled their new logo after ditching their iconic blue box logo that represented their brand for over 20 years. Of course, as you’ve heard by now, this logo change came with much criticism from consumers, brand enthusiasts, advertisers, creative’s, you name it… someone had something to say about it.  So much so that the President of Gap, Marka Hansen felt the need to address the feedback in a blog posted on the Huffington Post after day 1 of the unveiling; even asking for design input on their Facebook page.

Well, today the logo change heard around the world will take another turn in this saga. That’s right; Gap has announced that they will be going back to their beloved original blue box logo not even a week after changing it. I have to say, this takes major guts to make this move – basically admitting to your loyal customers that you made a mistake. And Gap did make that admission. In an updated statement by Marka Hansen, she apologizes and says “We’ve learned a lot in this process. And we are clear that we did not go about this in the right way. We recognize that we missed the opportunity to engage with the online community.”

I’ve also got to hand it to Gap for putting their customers first and ditching what probably took years of planning and thousands, if not millions of dollars for the cost to redesign the logo. Many companies would look at the time and money invested (or in this case, wasted) and move forward with the change and instead, implement a PR or advertising strategy to smooth things over.  However, at the same time, I have to wonder why a brand with so much equity in their logo would change it in the first place. Their rational was that just like their products evolve, their logo should evolve too. Evolve? Sure.  But this so called evolution was just a complete change. Gap should’ve taken notes from pages of brands like Coke, Nike, BMW who’ve mastered the art of brand evolution.  We’ll see how the regression sits with everyone this week and if consumers will be so forgiving. My prediction? Gap will be forgiven… but not without a tiny bit of resentment.

           

  

For more information on the Gap logo saga, read the Oct 11, 2010 article on the topic at AdAge.com.





Yahoo Seeks to Regain Search Market Share from Google

7 10 2010

And the war is on!  After years of losing incremental search market share to the ever predominant Google , Yahoo is looking to regain some ground.

While Google has won internet searchers with its clean and simplified interface, Yahoo has reinvented their search results hoping to differentiate themselves from Google.  Their new interface gives users a larger variety of search results divided up based upon category.

The New Yahoo Accordion Interface

The new Yahoo accordion interface

Instead of just the top ranking informational results based upon a search phrase, the searcher will see search results broken up into an overview-type accordion module.  The results will be broken out by category, to include: all relevant web links, images, videos, music clips, local events based upon the users IP address and even Twitter results.

The new search model also seeks to offer new opportunities for sponsored links.  Instead of the simplified sponsored links offered by Google, advertisers can actually sponsor links that appear more like display ads on the search results page.

Google has positioned themselves and gained notoriety as more of a tool or means to an end.  Yahoo is moving towards trying to keep the user on the search results page by giving them the answers they need on the page itself rather than being a medium to the results.

I would have said that Google was a behemoth not to be tackled.  But it sounds as if Yahoo has come up with an intriguing reinvention plan.  And based upon recent changes on the internet and the way we interact with social media, the online world, etc.  I would say they have a pretty good fighting chance of making a dent in Google’s immense market share.  Search has been such a commodity with fairly parity products available in the search engine realm.  It’s nice to see a company making strides to differentiate themselves.  Hello!  Isn’t that step one in any marketing plan?  Why should your consumer choose you over the competition?  Bravo Yahoo for breaking the mold.  I’ll be routing for you!

For more information on the new Yahoo, read the Oct 6, 2010 article on the topic on AdAge.com.





Marketer Isabel North Joins Creative Noggin Staff

6 10 2010

Okay, this post is long overdue!  But I am so proud to announce a great addition to the Creative Noggin staff as well as a new contributor to our blog.

Although we are a virtual agency, meaning the bulk of our staff is hired on a contract basis, we feel that it is important for our client-facing personnel to be more constant.  So we have added a full time Senior Account Executive to help service our larger clients.

In keeping with our dedication to providing our clients with senior-level talent, our newest creative noggin is Isabel North, an experienced marketer with an MBA in marketing and a ton of experience to bring to the table for our clients.

To learn more about Isabel’s background, click here to read her bio.  And be sure to be on the lookout for new posts from Isabel on our blog.  I know she’s going to bring some interesting perspectives and fresh insight!  So stay tuned!








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