Creative Noggin, VMFoundry and Fredericksburg Convention and Visitor Bureau Launch New Website

10 08 2011

Fredericksburg Convention and Visitor BureauWe’ve joked about handing out cigars after this project! Few projects require the stamina and scope to make you feel like a proud mom when it’s all done.  After an amazing team effort by VMFoundry in Austin, the Fredericksburg Convention and Visitor Bureau and Creative Noggin, we are proud to announce the launch of the Fredericksburg CVB’s new website, a project we knew was coming the moment we landed the business two years ago.

For a year, we were chomping at the bit to get it started since we’d anticipated what an opportunity it would be for them to build their visitor base and expand their social media reach. And now, they have the most comprehensive, current and informative content on Fredericksburg, Texas than any other site on the Internet.

The really great thing about the Fredericksburg CVB site is that because they are funded by hotel/motel tax, they serve EVERYONE. Which means, they don’t just feature B&B’s, restaurants or retail shops that PAY to be on there. They list EVERY lodging property, restaurant, retail store and attraction. And because they rely on visitors coming here, their information is current-updated daily by a staff of “in-the-know” Fredericksburg professionals! They truly are THE official resource for Fredericksburg info.

The website includes these great features:

1. Lodging  — Find the perfect accommodation for you. You can search using a myriad of parameters like “jacuzzi tub”, “pet friendly” “price range” and others. And every listing will take you directly to the site where you can book it!

2. Restaurants — See EVERY restaurant available. (And let me tell you, as a resident of Fredericksburg, there’s some really great food here.) Again, you can search by type, price range, etc. Lots of options.

3. Shopping — If you’ve ever been to Fredericksburg, you know shopping is one of the favorite pastimes. Go to the shopping section and you can browse through the list of retail stores (Did I say EVERY retail store?) Yes, and you can even search for certain categories such as “clothing”, “home decor” and others. Sweet!

4. Attractions — This is really where you begin to see that  you just CAN’T do Fredericksburg in a day trip anymore. (Yeah, I know, they’re funded by hotel/motel tax so they want you to spend the night, but just go check out the attractions and tell me if you can do it in a day.)

5. Plan your trip — there’s even a section that lays it all out for you….3, 5 and 7 day itineraries. Along with maps and listings of all the city services you’d possibly need.

6. History— One of my favorite sections. See how Fredericksburg came to be.

7. Music and Entertainment calendars!!!! This is awesome and something even alot of the locals will end up book marking. There is so much  going on in Fredericksburg now. Music, live theater, festivals, art exhibits. And it’s all on a calendar that you can select to JUST show the categories you’re interested in.

8. Wine app — Wine is BIG here. And if it’s big for you, right on the homepage you’ll want to check out the FBG wine app.

So check it out and let us know what you think. Better yet, get yourself out to Fredericksburg and experience some of its German Heritage and Texan Hospitality!

www.VisitFredericksburgTX.com

PS —Mobile site coming soon!

By Trish Rawls





An Example of Social Media at its Best!

6 01 2010

We worked closely with a client of ours, military-to-corporate recruiter Cameron-Brooks, on setting up their new blog to help them tell their story to the Junior Military Officers that they serve.  We knew that, with their long track record and success in the JMO recruiting industry,there were competitors out there who continually downplayed their capabilities and/or negated some of their claims.  We saw the blog as an opportunity to set the record straight and illustrate just how much Cameron-Brooks cares for the individuals and companies they service. 

When we first brought the idea of blogging to them, they weren’t 100% sure, but have since seen what a strong tool it can be to really connect with their market and create an incredible dialogue that can’t be attained with just a website. 

Like many of our clients to whom we recommend social media, they were worried about the idea that “someone might say something bad.”  We explained that, yes, someone might say something bad.  But that, if they’ll say something bad directly to you in social media, then they are most likely going to say something bad elsewhere anyway.  You might as well give them a platform to express their concerns so that you might address them.

They have since had a few occurrences of someone “saying something bad” and have always handled it with aplomb and turned the situation around so well that it, in turn, just continued to elevate the aura of their company.  Another such occurence just recently took place and I couldn’t help myself but want to applaud right here alone in my office.

I wanted to share it with you.  Please scroll down in the comments on this page and see the question in regards to the Cameron-Brooks length of time in business and the answer by co-owner Rene Brooks.  I think it is an example of social media at its best!





Do you truly understand your market?

24 06 2009

I know what you’re thinking.  Know your market?  Duh!  Of course I need to know my market!  I wasn’t born yesterday.

But I’m telling you, I am surprised every day at how many marketers out there know only the bare bones about who they are hoping will buy their services or products.  How can you hope to talk with these people if you don’t understand who they are?

Problem number two…companies who say their market is “everyone.”  There’s no such thing as having a market who is “everyone.”  Your market may be huge, but you still need to understand them and why they buy, or should buy, from  you.

Whenever an ad agency starts a creative project, a document called a creative brief is prepared by the account executive.  The purpose of the brief is to distill down all of the critical, project-specific information and weed through all of the superfluous data so that the creative team can execute a strategic piece that will help the client meet the goal they are trying to accomplish with said project. 

Each brief has a section dedicated to the market that this project is trying to reach.  I’ve seen hundreds of these briefs over the years and know that this is one of the key areas that really differentiates a strategic agency account executive from the typical order taking account executive.  Unfortunately, the order taker tends to be the norm at most agencies. 

The typical market section on a creative brief will have three basic areas filled out.  Here’s an example of what you might see:

Gender: 60% female; 40% male

Age: 35-65

Household income: $50,000-$75,000

Now what does this arm the creative team with about this market?  Basically, squat.

Our job as business owners, marketers and/or account executives is to really, TRULY understand our market and put together a killer brief before moving forward on a project.  As an agency, this is one of the services that we, of course, provide for our clients.  But most of our really adept clients already know this information when we first engage with them.  After all, how can you make certain that your product or service is meeting your client or customer’s needs if you don’t know who they are and what makes them tick.

Here’s what you should know about your market:

  1. Who are they?  This is the gender, age range and household income part.  Drill down as far as you can so that you don’t have just broad, meaningless ranges.  If you have a large range of ages, for instance, they may have different reasons for purchasing so you may want to break this market down further and segment them out. 
  2. Who are they, part two?  This is where you really dive into what really drives your market.  Why do they get out of bed each day?  What is their top of mind concern?  Describe your typical consumer?  Describe your ideal consumer?  You need to understand both and figure out who truly is your ideal target.  You can define multiple markets, but identify your primary, then secondary and tertiary markets.
  3. Why should they use your product?  What is the benefit to them?  What problem does it solve?
  4. What differentiates your product from other products?
  5. What appeals to them as a whole?  Are they primarily business owners looking to promote their business?  Are they moms of young children looking to keep their kids safe? 
  6. Where are they?  Is there a geographic nature to them?  Do they hang out at the mall?  Do they spend a large % of their work week in airports?
  7. When should you reach them?  If you understand the cycles that they go through on a daily basis, is there a point at which you can really capture their attention? 
  8. How should you reach them?  What is your ideal medium?
  9. And what voice should you use?  Professional?  Casual?  Empathetic mom?  You want your market to know that you really get them so it’s a good idea to use a voice that mirrors their own thoughts.

Okay, I know that’s a lot.  But if you keep these things in mind when you’re doing an exploration of your market you’ll end up with a much better executed and successful end result, I promise you. 

How do you find these things out?  Talk with your market!  Also, the Internet is a great tool.  Social media, such as blogs and Twitter, can offer invaluable insight into markets.  This ah-hah likely won’t come overnight and will take time.  Plus, things can change with your market so make certain you continue to stay abreast of market trends and updates.  You want to keep your finger on the pulse of what is top of mind.

Last, go ahead and ask your agency if you can approve their creative brief on your next project.  If all it has under target market is age, gender and HHI, then you may have your answer on why their marketing isn’t driving more sales.

by Tracy Marlowe





Blogging for Business 101: San Antonio AMA Marketing Mastery Series

4 06 2009

Here are my slides from today’s talk on “Blogging for Business 101″ with the San Antonio chapter of the American Marketing Association, as part of their Marketing Mastery Series.

Hope you enjoyed it!    Blogging for Business 101

A quick update to this post (at 11:20am on Thursday, June 4th).  If you’re having any trouble downloading these slides, please feel free to email me at tracy@creativenoggin.com and I’ll be happy to email you a version of the presentation that may be more compatible with your computer (the one posted is from Microsoft Office ’97-’03 since I thought that would work with most systems, but I can also email you an Office/Power Point ’07 version if that works better).  Thanks!

PS.  If you were at the presentation, please feel free to leave your comments here.  I’d love your feedback!  And again, thanks for attending!





TweetCampSA is right around the corner!

2 06 2009

We’re getting really excited about TweetCampSA, which is right around the corner on July 18th.  Creative Noggin has sponsored this great educational business camp because we are fired up about microblogging and how it can help people and businesses to develop their brand. 

Although microblogging has been around for a while, it has recently captured quite a bit of media attention and, thus, created a large stir in the business community so more and more companies and business folks are jumping on the bandwagon.  That just translates into a much more robust microblogging community for us all!

TweetCampSA is going to offer San Antonio individuals and business people the chance to learn the tricks of the trade from experienced microbloggers.

Interested?  Check out their site!  And be sure to register quickly because seats are limited and are filling up quickly.

Hope to see you there!





Blogging for Business 101: from the San Antonio AMA

28 05 2009

I’m giving a talk next week, June 4th at 8:00 am, on blogging for your business, sponsored by the San Antonio chapter of the American Marketing Association (AMA).  It’s free to members and only $25 for non-members. 

Here’s the skinny on what I’ll be talking about…

Even in a floundering economy, internet marketing is experiencing tremendous growth.  After years of hesitancy by some, it is finally being embraced by mainstream marketers as an extremely high-value, low-cost channel for engaging our target markets. 

One facet of internet marketing that any business, large or small, can easily employ is blogging.  There are many ways that blogging can benefit your business:

  • Establish Credibility.  It positions you as the expert in your industry or on a specific topic relevant to your market.
  • Increase your SEO.  Search Engine marketing provides a phenomenal opportunity to get in front of potential customers who are actually out searching for you!  (Much different from traditional advertising.)  Strategic blogging can help you capture more of that traffic.
  • Build a Community.  A blog gives your company the chance to share your knowledge and perspectives with a large audience and to captivate individuals who share the same viewpoints.
  • Know your Market.  Reading and writing blogs, and engaging in the blog community, gives you a better opportunity to understand your customer and what it is that really makes them tick so that you can better address them with your products and/or services.
  • Low Cost.  Many blogging platforms are free and all it costs you to maintain a blog is time.  Compared to traditional advertising methods this is an extremely low cost with the potential for a much higher return on your investment.

In this one-hour class, we will learn:

  • How to get started.  We’ll explore blog services and what you’ll need to know to easily launch your blog.
  • Who should write your posts.  We’ll talk about who the best person is to write your posts, what “voice” they should use and how to develop a following.
  • What to write about.  Now that the blog is launched, what do you write about?  We’ll talk about how to come up with post ideas and keep the ideas flowing.
  • How to get traffic to your blog.  There are many tricks-of-the-trade that we’ll share on how to promote your blog and boost your traffic.

If you’re interested, you can RSVP by emailing rsvp@sa-ama.org by Monday, June 1st by 5 pm.  Hope to see you there!

by Tracy Marlowe





The #SAMPRB Tweetup was a success!

1 05 2009

I attended yesterday’s #SAMPRB (for those who don’t know, that stands for San Antonio Media, PR and Business) Tweetup at Paloma Blanca.  I’d say that, overall, it was a huge success. 

Representatives from each faction stood up to talk a little bit about personal branding and how you can use social media, especially microblogging, to improve yours.  There was:

  • @joeruiz to represent journalists
  • @andinavarez to represent the PR folks out there
  • and @nanpalmero to represent all of us using microblogging to help us in business

All three had fairly brief talks, just in hopes of giving a brief overview and sparking coversation by the crowd (over 50 were expected–quite a turnout!). 

Although the speaking overall might have been slightly confusing for someone who was completely new to microblogging and hoping to learn some of the basics.  And the accoustics a little bit difficult–packed restaurant combined with waterfall noise and packed room (okay, I’m just getting old, senile and hard of hearing!)  Overall, it was great, especially the follow up conversation later, for learning a few more tricks of the trade from others with different experiences and perspectives. 

For instance, I’m a twhirl user.  I’ve been using it for a while now and have found that there are aspects about it that make me a bit crazy.  But I didn’t know what else to use since it’s the only application that seems to work for those using multiple Twitter accounts.  But yesterday I found out that Seesmic Desktop is a great alternative for those using multiple accounts.  Can’t wait to try it!

For any newbies who came to yesterday’s Tweetup hoping to learn the basics, please consider attending TweetCampSA which should be chock full of information and extremely helpful for both rookie microbloggers along with seasoned veterans.

Also, Social Media Breakfasts, held each month, are also very informative.  I’ve learned SO much at those as well as meeting some great folks.

Overall, I think the best thing about the #SAMPRB Tweetup yesterday was the chance to meet so many people whose tweets I’ve been reading for so long.  That’s the true purpose of Tweetups, anyway.  Just taking the social aspect to the next level by making it personal!  Not to mention meeting even more folks that I wasn’t yet following but now am. 

I will also add that I liked the organization of this Tweetup.  I think that that added quite a bit to it’s success.  I know that traditionally, the Tweetup has been a more spur-of-the-moment type event with folks calling a happy hour in the afternoon to meet and chat over cocktails.

That might have worked for me about ten years ago.  But now, as a business owner with a hectic schedule, not to mention being a toddler mom with another one on the way, the whole happy hour thing doesn’t work as well for me as it used to.  Although I can arrange the after work event, with some notice, planning and coordination with my husband.  I much prefer something planned with plenty of time to schedule around meetings.  Especially an event that happens during the work day.  That’s why this was great!  I also liked knowing what the topic was up front.  Sorry!  I’m just a major planner.  What can I say?!  I’m sure I’m not the only one out there!

So kudos to Andi, Donna and Joe for an awesome Tweetup.  Keep up the good work!  I’ll look forward to the next one!

by Tracy Marlowe





Who should we “be” when we participate in social media?

21 04 2009

Another great post from well known social media strategist Chris Brogan today on who we should “be” as companies when we are working to develop a social media presence and connect with our audience (or potential audience).  I found it very thought provoking. 

At Creative Noggin, we’re pretty much of the mindset that it definitely depends on your business.  What are your needs, issues and goals?  And most importantly, what does your consumer need from you?  There is research and digging to be done first to answer this question before determining who you should “be” as well as what your key message and where you should position yourself.

Click here to check out Chris’ post.





Five Key Elements to Good SEO

20 04 2009

With Internet Marketing getting everyone buzzing these days, a term that gets thrown around quite a bit is SEO (Search Engine Optimization).  You’ll see it in business articles, in blogs, hear about it in coffee shops and from your marketing partners. 

I’ve spent the last year really delving deep into the world of SEO.  Learning what works.  What is hype.  And one of the most scary things that I have learned is that there are so many people professing to be able to SEO your website out there who really don’t know much more about it than you do. Everyone who can basically log-on to Google and create an AdWords campaign thinks they can do SEO for businesses.  Be wary of these people!

If you are really wanting to do good SEO, pay-per-click marketing may be a part of your temporary strategy while you get your website up to speed to capture good organic traffic.  But if you do it right, you shouldn’t have to pay for clicks over the long run.

You’re goal should be to come up on the first page of Google results without paying for it.  That’s what people in the
SEO world refer to as “coming up in the organic results.”  This is the golden zone since most people look to these results before they look to the ads.  Plus, if you do it right, it won’t cost you anything!

If you want good, organic SEO, here are the core elements you must have as part of your overall strategy:

1.  A killer keyword strategy.  The first thing you need to do is to figure out what keywords your market is searching to find information pertinent to your industry and/or product.  There are a bunch of different keyword tools out there, including a free one from Google that works fairly well. 

The only thing I will caution you in not to get too excited when you see the number of searches that Google gives per keyword using their tool.  Remember that this tool is built for people who are putting together pay-per-click campaigns so it estimates the number of impressions not just based upon Google searches, but also paid content ads that are placed within the Google search network.  In other words, if your search term is “SEO” and I had Google AdWords on my blog, then your ad might be placed on this very page, because it is deemed relevant search content by Google.  But of course, these aren’t searches that you’ll be able to capitalize upon unless you’re paying Google for pay-per-click ads, so they don’t truly represent organic search.

That said, though, the tool can still give you a good idea of what phrases are getting play in search, which have high search volume and which do not.

My advice is to play in the mid range.  Long term you can put together a strategy to capture traffic from very high volume words on your site.  But in the meantime, these words/phrases are difficult to rank for and will take some time to capture traffic.  So, in order to pickup traffic fast, be sure to utilize phrases with mid-range traffic and you should have a better chance of getting picked up by the search engines more quickly.

Be sure and put your customer’s websites through the keyword tool so you can see what phrases their website is picking up!

2.  Use your page titles and meta data to pickup organic traffic!  The searchbots for Google and the other key search engines are looking at certain places on your website when they scan your site to see what you are about.  It’s important to update this info on every page of your site and utilize keywords on each page consistently so that Google knows to pickup that page for the search term/phrase that you’re targeting.  Be sure to utilize the following to increase each page’s SEO:

  • Page title
  • Page description
  • URL
  • Headlines
  • Photo names
  • Photo descriptions

Of course, be sure not to SEO a page for a certain term unless the content on that page is actually relevant.  You don’t want to consistently use the term “contemporary chairs” on a page and pickup traffic only to have viewers land on that page and find irrelevant content. 

Then, use the content to capture the traffic once they’re there!  There’s nothing worse than getting people to your site, only to lose them!

3.  Good organic content.  In the olden days (I guess in Internet Marketing, that’s pre-2008!), businesses would use their website as basically an online brochure.  With all of the content that THEY wanted you to know about them.

Things have changed.  Companies are realizing that in order to develop a relationship with their market they need to provide them with the information that they are looking for in relation to their product or industry.  As individuals, we have a certain trust factor that we develop with those who provide us the content that we are most interested in and are more likely to do business with those companies.

Voila!  Enter the Internet.  Clearing house of pretty much any and all information that people are looking for on a daily basis.  Thus, presenting a phenomenal opportunity to businesses to be the key provider of said content!

Don’t just rely on the keyword tools available to you to find out what your market is searching for on the Internet.  Do some digging.  Read blogs.  Go on Twitter.  Talk with your customers.  Find out what is on their minds and making them tick and then put together a website that is unique from your competition and provides them with great information on that topic. 

Make it deep.  Make it relevant.  Make it unique.

4.  More is actually better in SEO.  Okay, in the olden days this would make me cringe.  The design savvy critic in me hated websites that were laden with content, where you had to scroll for miles on page after page in order to find anything. 

Do realize, though, that you can still have a site that is heavy on content–good content–and still not have a copy heavy site.  The balance of good design and copy that is well written for the web will give your readers a nice framework for learning and reading without getting bogged down in tons of heavy text.

The fact is that people do not like reading heavy copy on screen.  We read 30% slower on a monitor than we do the printed word and we also prefer to read at a lower education level just because it makes content on screen easier to scan. 

You don’t have to “dumb it down” and sound uneducated.  You just need to speak in simple and conversational terms, use scanable text, such as bullets, and put the most pertinent info first so people can find it without digging. 

My rule for writing for the web.  Write as if you were speaking directly to your audience.  Don’t use corporate jargon, tone down the marketing-speak and don’t write like you’d write a brochure.  And make sure you’re using your keywords so that Google recognizes you! 

And keep in mind that the fact is, a 100 page site about widgets had much better odds of picking up traffic than a 10 page site.  Especially if they’re writing strategically and utilizing the key SEO elements.

5.  Keep it fresh!  This is where having a blog is so helpful.  The search robots will usually scan a site 1-2x a week for new content.   But if you have a blog, with constantly changing content, you can train the search robots to search your site more frequently.

That’s why it’s also important to host your blog on a subdomain of your site.  That way the traffic that you’re getting to your blog will boost the ranking of your website, and vice versa.  Your blog doesn’t have to “look” like your site.  It can be a unique spinoff.  But it’s still a good idea to have your blog tied in to your domain so that you’ll get credit from Google where credit is due. 

Plus, having a blog will keep the content fresh, allow you to hit upon more key phrases and give your readership more reasons to check back in to your website/blog for more information.  The more they visit, the deeper the relationship.

Okay, this wraps up the five core elements to good SEO.  Hope that they help you in your website endeavors.  There’s still so much more to know, but this should definitely get your started!  I’d love to hear any success stories out there.  Let me know your thoughts on SEO.

by Tracy Marlowe





Social Media and Marketing 101 for Business–What you need to know to get started

14 04 2009

I just realized the other day that, while I’ve been steamrolling ahead, embracing social media and marketing, learning all that I can and putting those learnings into practice for our clients, a great deal of the business world is still at square one.

At a meeting last week, a client asked ”I’ve been hearing about this social marketing stuff.  It seems important.  Do we need it?  What do I need to know?”

I had an “ah-hah” moment that it might be helpful to spell out the basics of social media and marketing here on our blog, just as I did for our client.

Social Marketing is just a piece of  a greater puzzle

According to a study at Duke University, commissioned in February 2009 by the American Marketing Association, traditional advertising spend is down 7.3%.  Likely due to economic factors.  Marketing is always the first place people cut, right?  But online marketing?  Companies are now spending 10.2% more than they did previously in online marketing.

Why do you think that is? 

I believe that companies are finally catching on to the true power of the Internet.  They’re realizing that the Internet has now evolved beyond the novelty that it was perceived as in the early 2000′s.  It’s becoming a way of life.  A primary means of collecting data.  More and more so as a tool for collecting data on companies that we as consumers consider utilizing in some fashion.  Most people will do a quick search on any company they encounter, whether a business colleague, a retailer, a hair dresser or a consultant.  And now it is TRULY a way of life for the younger and most influential generations who have the most impressive purchasing power, eclipsing even the Baby Boomer market. 

Without a doubt, the Internet is here to stay and growing more powerful everyday as a business and marketing tool for reaching our markets.  Especilally as more and more people have begun to take strides to block out traditional advertising, through the use of DVR’s to cutout commercials, satellite radio, spam filters, etc.  Traditional marketing, or outbound marketing, is being placed on the backshelf as companies harness the power of inbound marketing, through the internet, which allows us to get in front of markets with the information that they are looking for exactly when they are looking for it.  Definitely where you want to be if you’re a marketer.

Social marketing is definitely a part of  the whole overall Internet marketing puzzle.  But remember it is just a piece.  If you truly want to be successful, you need to create a strong, unique brand that is congruent between several pieces of the Internet marketing puzzle.  These pieces include:

  • A strong website designed, not just as an online brochure, but to answer the questions that your market is looking for when they search for information on the web
  • A Search Engine Optimization (SEO) strategy.  It isn’t enough just to have a killer website.  If you have a beautiful billboard in the middle of the desert, what good is it to you if no one sees it?  It’s extremely helpful if this strategy is put into place BEFORE you develop your website so that you can architecture your website to organically capture traffic.  But, if you have an existing site, you can still retro fit it with updated info to amp up the SEO.  We have clients for whom we’ve successfully done this.
  • A blog.  Okay, this counts as social marketing.  I feel like this is another crucial piece of the puzzle.  I’ve had clients who think that they’re too busy or won’t know what to post about.  A blog can be a 10x more cost effective and powerful tool to develop a relationship with your clients than most forms of traditional advertising.  Make the time.  Read other blogs.  Search Technorati for blogs relevants to your industry.  Then, develop a strategy.  And just do it.  It’ll take time to build it up, but you’ll be surprised at the results over time.
  • Social networking sites such as Facebook, MySpace and LinkedIn.  More social marketing!  Do some research and see what other companies, especially companies in your industry, are doing.  Sign up, develop a page and promote it on your website, blog and to your customers and vendors.  You’ll be surprised at how viral these efforts can become.  You’ll tell your people, they’ll link up or become fans, then their network will see you and so on, and so on.  Also, plan to keep your content fresh and relevant to your market so that people will stay in touch.  There’s nothing less helpful on the web than static, boastful content about a company.  Show your market that you understand then, want to help them and provide them the info that they are looking for to develop a loyal relationship with them.
  • Microblogging.  Now you’re really social marketing!  For some reason, microblogging sites like Twitter.com are probably the hardest for most businesses to swallow as relevant.  Especially if they haven’t seen them in action or have ever logged on to poke around.  Why would I want to see what some guy named Bob had for breakfast?  But Twitter can be yet another powerful social media avenue for developing your brand as well as for staying on top of the latest conversations in your industry.  Think of it like a cocktail party, with only the people you wanted to invite.  You can eavesdrop and listen to what people are saying in regards to pretty much any topic you like.  And  you can jump right in and participate when you like.

My client asked, “What if we do social marketing and someone says something awful?”  My response to them was that people are going to say what they want to say.  The difference with social marketing is whether or not you choose to participate. 

Okay, there is still so much to be said on each of these individual subjects.  I could do an entire series of posts on SEO, Facebook, Twitter, etc. for business, and likely will sometime soon (so stay tuned!).  But I wanted to at least address the general question of what social marketing truly encompasses and how it can help businesses. 

For more information now, here are a few great articles that you may find helpful:

There are a ton more out there, but these should at least get you started.

Don’t forget your brand

Even with the power of the Internet, it is still so crucial that you maintain a strong brand identity for your business.  You need a unique selling proposition.  You need to connect with your customers in a way that your competitors don’t.  You don’t abandon your brand just because you now have a Twitter account and/or a blog.  In fact, it is more important than ever to keep that brand in mind as you talk with your customers because it will be the thing that will make your relevance to them bubble to the top.  So never forget it! 

I hope you found this post helpful.  There’s so much to be said–we’re seeing more and more everyday what a powerful tool Internet and social marketing can be for a company with the dedication to see it through. 

Let us hear your thoughts.  Are you considering upgrading or implementing an internet and social marketing strategy?  Have you started?  What successes have you seen?  What roadblocks?








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